What color?

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boartua@gmail.com
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What color?

Post by boartua@gmail.com » Tue Mar 13, 2018 11:26 am

The customer gave me these alloy wheels, and the customer specified this color.
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Jay V
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Re: What color?

Post by Jay V » Tue Mar 13, 2018 11:51 am

I never choose a color for a customer - ever.

The customer is responsible for choosing the color based on an actual swatch or panel I have at the shop. Even then there can be issues.

I have plenty of responsibilities, and picking the color for someone is not something I choose to do. You never know how picky someone will be, and re-doing a set of wheels because they don't like the color I chose is not something I care to do.

Get some sample swatches and let him tell you which one is the best would be my suggestion.

boartua@gmail.com
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Re: What color?

Post by boartua@gmail.com » Tue Mar 13, 2018 12:15 pm

Jay V wrote:
Tue Mar 13, 2018 11:51 am
I never choose a color for a customer - ever.

The customer is responsible for choosing the color based on an actual swatch or panel I have at the shop. Even then there can be issues.

I have plenty of responsibilities, and picking the color for someone is not something I choose to do. You never know how picky someone will be, and re-doing a set of wheels because they don't like the color I chose is not something I care to do.

Get some sample swatches and let him tell you which one is the best would be my suggestion.
I completely agree with you. But will there be any ideas?

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Jay V
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Re: What color?

Post by Jay V » Tue Mar 13, 2018 12:34 pm

3 Prismatic swatches I have that look similar are Cosmic Grey, Southern Silver, and Heavy Charcoal.

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hjeades
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Re: What color?

Post by hjeades » Tue Mar 13, 2018 6:01 pm

Jay V wrote:
Tue Mar 13, 2018 11:51 am
I never choose a color for a customer - ever.

The customer is responsible for choosing the color based on an actual swatch or panel I have at the shop. Even then there can be issues.

I have plenty of responsibilities, and picking the color for someone is not something I choose to do. You never know how picky someone will be, and re-doing a set of wheels because they don't like the color I chose is not something I care to do.

Get some sample swatches and let him tell you which one is the best would be my suggestion.
+1 A happy customer is the best thing for your shop so make them make all the decisions this way they will never be upset at you.
Harley
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Definition of a Street Machine: A high horse power vehicle able to burn tires in high gear, & capable of evading high speed pursuit.
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Re: What color?

Post by o1Marc » Wed Apr 11, 2018 6:55 pm

In this case the customer did pick the color, the shop was not asked to pick a color. If a customer brings me a wheel and asks me to replicate it, it's my responsibility to get as close a match as I can with swatches and let them make the final decision.

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